We offer 3 types of delivery methods:

i) General Shipping Nationwide

ii) Local Delivery for Great Atlanta Area

iii) Local Pickup at Our Atlanta Warehouse. Office business hours: Monday through Friday, 9am to 4pm

For general deliveries, orders will be processed within 24 hours.

For local deliveries, orders will be handled within 2 hours, with an estimated total
delivery time of 4 hours within 50 miles from Atlanta, or 6 hours within 100 miles from
Atlanta. Please Call 404-981-3111 for More details.

For local pickup, orders will be processed within 2 hours. The latest time to submit order
will be 3pm for same day pickup.

A tracking number will be assigned to your order once your package is out for delivery.
This number will be sent to you via email and will be available in your account's order
details if you are a registered customer. To view your shipping status, enter your
tracking number on the carrier's website or a universal tracking service.

No, a signature is not required by default. However, you can request signature confirmation by emailing support@solarsupersonic.com; please note that an additional $5 will be added to your order.

Yes, for single orders exceeding $10,000 in value, customers are automatically
upgraded to our highest-level trusted membership status, which includes exclusive
discounts.

Our dedicated sales representatives will personally oversee the arrangement of your order and ensure a seamless delivery process.

For inquiries or to submit custom bulk order requests, please email your specific requirements to support@solarsupersonic.com.

To expedite your request, please use "Attn: Custom Bulk Order" in the email subject line
and include your phone number. We will promptly reach out to assist you.

We provide local delivery within 100 miles from our Atlanta warehouse for the same day
or next day early morning delivery. Please Call 404-981-3111 for Local Delivery.

Our pick up location is: 1339 Seaboard Industrial Blvd NW, Suite 101, Atlanta, GA 30318.

Orders submitted before 3pm on each business day will be eligible for in-person pickup
for the same day. Orders submitted after 3pm will be process at 9am the following day. Please Call 404-981-3111 for Local Pickup.

The pickup location is 1339 Seaboard Industrial Blvd NW, Suite 101, Atlanta, GA 30318.

Orders submitted before 3pm on each business day will be eligible for in-person pickup
for the same day. Orders submitted after 3pm will be process at 9am the following day.

Pickup orders will typically be processed within a couple of hours. Once your order is
ready for pickup, you will receive an email notification for pickup confirmation.

The pickup location is 1339 Seaboard Industrial Blvd NW, Atlanta, GA 30318.

Please email customer service at support@solarsupersonic.com IMMEDIATELY to request
an address change if needed. If your order has not been shipped yet, we will be able to
modify your shipping address. Note that we won’t be able to modify your shipping
address if the order has been shipped.

To expedite your request, please use “Urgent: Change Shipping Address” in the email
subject line and include the new address and your phone number.

Contact our support team at support@solarsupersonic.com with your order details for
assistance and tracking.

If your product arrives damaged or defective, please contact our customer support
team immediately at support@solarsupersonic.com.

To expedite your request, please use “Urgent: Damaged or Defective Items” in the email subject line and include your phone
number. We will arrange for a replacement or refund, depending on the extent of the damage or defect.

In some cases, we may request photos or additional information to expedite the process.

We apologize for any inconvenience and will work swiftly to resolve the issue.

If you find incorrect or missing items in your order. Please contact our customer
support team immediately at support@solarsupersonic.com. To expedite your request,
please use “Urgent: Missing or Incorrect Items” in the email subject line and include
your phone number.

We will arrange a replacement, depending on your situation. In some cases, we may
request photos or additional information to expedite the process. We apologize for any
inconvenience and will work swiftly to resolve the issue.